Location: Georgia
A little over a year ago, my mom got a CPAP machine for her sleep apnea, but it didn’t help very much. She was told that she would be paying for it for a year. She was fine with that, and with keeping it because she thought that it might come in helpful in the future. A few months later we changed insurance companies, and they started the contract over from the beginning without telling her. She’s only finding out now because it’s been about 2 months since her original contract would have ended and she was calling to see why they are still charging her.
Is this legal?