Location: New Jersey.
I test drove a car at their authorised dealership on Saturday. After the drive, the salesperson brought a one pager with the car’s vin and a financing options.
After a couple of rounds of negotiations, we struck a deal and I went yesterday to sign the contracts (I financed). When I was driving back home, I realised that the car I test drove had premium speakers, whereas mine had basic ones.
I double-checked the VIN on the contract as well as the one-pager and they were the same. Most likely the salesperson brought the Vin for a different car.
I am afraid that there might be other features that may be downgraded too. What are my options?
Comments
You mention you checked the vin on the contract and the one pager. Do they tie to the vehicle? If they do, you are bound to the contract.
However, you may be able to unwind the deal, especially if you have not filled out the survey. You should contact your salesperson as soon as you can. It may have been a simple mistake. Do not always assume it was malicious. You get more bees with honey than vinegar so be very polite when you speak with them.