Account frozen after fraud report – Unable to contact the seller

r/

Hello!
My Location: China
Package forwarding company headquarters location: Torrance,CA
Package forwarding company warehouse location: Oregon
I have a package forwarding account for international shopping, and sometimes I let others use my address for a small fee.Someone paid me to receive a high-value Canon camera and forward it to another US address (I did this through the forwarding company’s website). Two weeks later, my account got blocked — package forwarding company said there’s a fraud report from the seller. The person who paid me is now ghosting me.
The forwarding company told me:

I gave them my email to pass to the seller, but no one has reached out. They also won’t accept a deposit to unblock my account.
I still have 6–10 packages in their warehouse. I’m worried that if this drags on, storage fees will pile up or they might end up auctioning my stuff to cover the seller’s claim.
Feels like a dead end.

  • How can I find out which law enforcement agency is involved or get the case ID?
  • What’s the usual investigation timeline in these situations?
  • Any way to speed things up?