This is ongoing for my wife and I, and I am still in awe of the creativity some criminals have.
A few months back, my wife received an alert on her phone that there may be fraudulent activity on her credit card. Sure enough, there were three small (around $25 each) transactions flagged and we responded they weren’t ours.
Charges reversed, credit card replaced. No worries, right? Well, these crooks emptied our Rewards account, something we didn’t realize until months later when we were planning a vacation and thought we’d try and use some of those points. I mean who regularly checks their Rewards balance?
We are talking almost 500K points accumulated over many years. These crooks used the points to book a bunch of flights from JFK New York to Salt Lake City and Vegas (multiple trips), airports nowhere near where we live, btw.
We are fighting to get our points back but it’s a long and complex process.
Hopefully, this post will remind everyone to check any rewards you have accumulated when your credit card is compromised.