Hey Reddit,
I’m hitting a wall with my children’s pediatric provider and could really use some insight and advice. They are, again, making it incredibly difficult to get MyChart login information for my children until I provide my custody court orders.
This isn’t new; I’ve been through this song and dance with them numerous times before, during, and after a very long and traumatic battle with CPS (a story for another time). Since then, I’ve been bringing my children to their appointments without any issues regarding their care.
My old CPS caseworker even wrote to them a few times on my behalf, and each time the provider claimed they had “no record” of the previous submissions and that their records only show the county having custody. This was over a year, almost 18 months ago, when my custody was fully reinstated.
Honestly, it’s hard not to immediately jump to feelings of distrust and trauma given my past experiences with medical providers breaking trust, the obstetric violence I experienced, and the subsequent CPS involvement where my newborn was taken at birth. It was incredibly difficult to pursue any legal action while postpartum.
I feel very judged in this situation. My understanding is that a letter from the government county social workers, informing them that I have full access and custody, should be sufficient. Why would they need the actual copies of the court order again? Is this even necessary or standard practice? My HIPAA agent is also asking for court documents, which feels like a strange and unnecessary hurdle given the county’s previous notification.
Has anyone experienced something similar? Do they really need physical copies of the court order every time, especially after already providing them and having the county confirm my parental rights? What are my rights here regarding MyChart access and my children’s medical records? Any advice or resources would be greatly appreciated.
Thanks in advance.
Location: Jefferson County Colorado