I had two wheels of my BMW M8 mounted, balanced, and aligned yesterday by a Mr. Tire near me. They damaged two of the wheels based on a comparison of the ‘before’ photos I took on their lot (metadata has geotags and time stamps) and the ‘after’ photos that I took afterwards. The wheels were immaculate – it’s obvious to anyone who looks at the photos that the damage was caused by mounting to the tires.
That being said, the store manager was unhelpful when I confronted them today and their corporate office has been dragging in their response. What kind of options do I have to get the $500 or so dollars that it will cost to repair the wheels?
Location: Vienna, Virginia