Location: Alabama, USA
I left a negative Google review after a bad experience with a local vet. In their public response, the clinic:
-Posted details of my dog’s entire medical record from the day we visited
-Mocked the fact that my dog died (“if another vet could treat him for half the price then why is your dog not alive?”)
-Disclosed very private and embarrassing info about my personal finances (something I told them in private but didn’t include in my review.)
They’ve also responded aggressively to other people’s reviews with personal details or accusations. I’m filing a formal complaint with the Alabama Vet Board (they likely violated Section 34-29-94(j) re: client confidentiality).
I’m not even seeking damages for the vet services that they did offer, this is strictly about the retaliatory disclosure of personal and medical info on a public platform.
Do I have a case for small claims or civil court based on privacy violation, reputational harm, or defamation? Would love to hear from any lawyers familiar with privacy law, defamation, or veterinary ethics.
Can provide screenshots if needed.